Mark Knows It All

PLEASE VISIT MARK KNOWS IT ALL; THE WEB SITE Are you tired of computer progress? Lately, I have had a number of encounters with questionable computer program “progress” that were expensive and dangerous. Welcome to Computer Program Hell. Last night, my wife went to read her emails. She has an AOL account, and the email listings said “temporarily unavailable.” I got on line to help her out through the AOL online tech support, and was told by the tech gal that the problem was with the AOL server which was being upgraded to serve us better. She said she would report the problem, but didn’t know how long it would take to fix (24 hours). So much for serving us better. Do you like using Microsoft Office that you have to buy every time you purchase a new computer? Microsoft Word is the standard for word processing programs. The newest update that is used with Microsoft Vista has a glitch. If you save your Word document as a Word document, and email it to someone who doesn’t have the Word for